Customer satisfaction with bank care . Research, Society and Development, [S. l.], v. 10, n. 11, p. e182101118722, 2021. DOI: 10.33448/rsd-v10i11.18722. Disponível em: https://www.rsdjournal.org/rsd/article/view/18722. Acesso em: 22 jan. 2026.